34 Semester Credit Hours; Curriculum: 0127
This certificate prepares the student to provide an entry-level support of a computer system software and hardware in a business environment or to be a liaison between the IT department and other departments in the organization.
| Code | Title | Hours |
|---|---|---|
| Courses for a Certificate | ||
| CIS 101 | Introduction to Computer Information Systems | 3 |
| CIS 103 | Computer Software and Concepts | 4 |
| CIS 201 | Information Systems for Business | 3 |
| CIS 203 | Managing Information Systems | 3 |
| CIS 205 | Documentation and Technical Writing | 3 |
| BUS 101 | Introduction to Business | 3 |
| CAB 135 | Electronic Spreadsheeting Using Excel | 2 |
| CAB 140 | Database Application Using Access | 3 |
| ELT 130 | PC Hardware and Maintenance Concepts | 3 |
| Operating System elective (e.g., CIS 116, CIS 118) | 2 | |
| CIS, CAB or CNS electives (except CAB 110) | 5 | |
| Total Hours | 34 | |
PC Support Specialist Certificate Pathway
The following Pathway is recommended for students pursuing the PC Support Specialist Certificate.
| First Year | ||
|---|---|---|
| Semester One | Hours | |
| CIS 101 | Introduction to Computer Information Systems | 3 |
| CAB 135 | Electronic Spreadsheeting Using Excel | 2 |
| CAB 140 | Database Application Using Access | 3 |
| BUS 101 | Introduction to Business | 3 |
| Hours | 11 | |
| Semester Two | ||
| CIS 103 | Computer Software and Concepts | 4 |
| CIS 201 | Information Systems for Business | 3 |
| ELT 130 | PC Hardware and Maintenance Concepts | 3 |
| Select one of the following: | 2 | |
| Word Processing Using Word | ||
| Presentation Software Using PowerPoint | ||
| Advanced Spreadsheeting Using Excel | ||
or other CAB, CIS or CNS course (except CAB 110) | ||
| Hours | 12 | |
| Second Year | ||
| Semester One | ||
| CIS 116 or CIS 118 | Introduction to the MS-Windows Operating System or Linux Operating System | 2 |
or other CAB, CIS or CNS course (except CAB 110) | ||
| CIS 203 | Managing Information Systems | 3 |
| CIS 205 | Documentation and Technical Writing | 3 |
| Select one of the following: | 3 | |
| Skill Building and Document Formatting | ||
| Business Communication Strategies | ||
| Networking Essentials | ||
| Hours | 11 | |
| Total Hours | 34 | |
Note: Pathway is a recommended sequence and selection of courses. Students should contact the department chair to discuss the pathway as well as course prerequisites and recommendations.
Program Learning Outcomes
- Understand the basic concepts and terminology related to computer technology.
- Identify which software program should be used to produce a document electronically.
- Apply the computer concepts and skills learned to solve business problems.
- Troubleshoot computer software and computer hardware and recommend possible solutions.
- Design and develop information systems.
- Demonstrate an ability to work effectively in teams and communicate orally and in writing.
- Understand the ethical and societal concerns regarding computer technology.