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Public Health Contact Tracer Professional

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2025-2026 Edition

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Contact Information: 847.376.7616, healthcontacttracer@oakton.edu

The Public Health Contact Tracer Professional program provides training for individuals interested in supporting public health strategies to mitigate disease in the community. Contact tracers identify, interview and provide instructions to individuals with infection or disease. Tracers link individuals with symptoms to community resources for testing and care. Students will acquire skills in communication, counseling/interviewing and foundational knowledge for implementing contact tracing tools and systems. This certificate can be completed in one semester.

Prerequisites:

  • Placement into EGL 090 or EGL 097 or higher.
  • Successful completion of four Northstar Digital Literacy assessments, including Basic Computer Skills, Internet Basics, Microsoft Excel, and Using Email.

Public Health Contact Tracer Professional Certificate

13 Semester Credit Hours; Curriculum: 0293

Course List
Code Title Hours
Courses for a Certificate
HCT 101Introduction to Public Health Contact Tracing1
HCT 102Public Health and Disease1
HCT 103Introduction to Public Health Communications2
HCT 104Disease Tracing Organization and Management1
HSV 110Counseling/Interviewing3
CAB 135Electronic Spreadsheeting Using Excel2
CAB 140Database Application Using Access3
Total Hours13

Program Learning Outcomes

  1. Describe the roles and responsibilities of government, non-governmental organizations, and private citizens in maintaining public health.
  2. Discuss current public health policies that are relevant to preventing spread of infections and protecting individuals/populations.
  3. Examine resources available from state/local health departments including but not limited to social resources, referrals, protocols/procedures related to testing, treatment, etc.
  4. Discuss the role of public health surveillance and contact tracing.
  5. Demonstrate effective communication skills and best practices for remote work.
  6. Demonstrate proficiency with computers, Customer Relationship Management systems (CRM), and contract tracing.

Public Health Contact Tracer Courses

HCT 1011 credit hours (lecture: 1 | lab: 0)
Introduction to Public Health Contact Tracing  

Course introduces students to a career as a contact tracer and the required skills to be successful. Students will enhance existing technology skills so they can be applied to contact tracing databases. Students will be able to identify critical resources and guidelines to support contacts and use employability skills to acquire accurate information.

Prerequisite: English placement into EGL 090 or EGL 097 or higher. Students must also successfully complete four Northstar Digital Literacy assessments prior to enrollment including: Basic Computer Skills, Internet Basics, Microsoft Excel, and Using Email.  
Instruction Type: In-Person | Online
HCT 1021 credit hours (lecture: 1 | lab: 0)
Public Health and Disease  

Detecting health issues early and responding appropriately are critical to protect and promote the health of individuals and communities. This course will introduce students to the role of public health workers and organizations in the education, policy making and research of disease and prevention to maintain public health. Students will discuss global, national, state and local guidelines and processes related to given diseases.

Instruction Type: In-Person | Online
HCT 1032 credit hours (lecture: 2 | lab: 0)
Introduction to Public Health Communications  

Health communications provides an opportunity to improve individual and societal health by implementing strategies that educate and affect decisions and actions. This course introduces students to communication theories and skills in the context of health and illness.

Instruction Type: In-Person | Online
HCT 1041 credit hours (lecture: 1 | lab: 0)
Disease Tracing Organization and Management  

Course provides an introduction to contact tracing management and organization. Emphasis is placed on the basic knowledge of types of and purpose of tracing technologies, including CDC’s EPI Info, quality control activities, and the legal and ethical issues around contact tracing.

Prerequisite: HCT 102 and CAB 135 with a minimum grade of C, and CAB 140 with a minimum grade of C or concurrent enrollment in CAB 140.  
Instruction Type: In-Person | Online
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