Customer Service Certificate

12 Semester Credit Hours; Curriculum: 0251

This certificate can be completed in one semester.

Courses for a Certificate
MKT 151Customer Service3
Select three credit hours from the following:3
Fundamentals Of Supervision
Principles Of Management
Organizational Behavior
Managing Diversity in the Workplace
Select three credit hours from the following:3
Principles of Marketing
Principles Of Professional Selling
Consumer Behavior
Customer Relationship Management
Select three credit hours from the following:3
Human Relations In The Workplace
Effective Management Communications
Business Etiquette
Introduction To Psychology
Effective Speech
Interpersonal Communication Across Cultures
Total Hours12